Case Study: Habitat for Humanity of Halton‑Mississauga achieves $23,500+ annual savings and streamlined donor self-scheduling with Vonigo

Habitat for Humanity Halton-Mississauga Saves $1000s With Online Booking and Self-scheduling

Habitat for Humanity Halton‑Mississauga’s ReStore resale operation collects donated building materials to fund local housing projects. After nearly two decades, the Halton‑Mississauga location needed to speed up tax receipt delivery and reduce staff time spent scheduling pickups, so they set out to move donors to online self‑scheduling.

They implemented Vonigo’s donation pick‑up software to add online booking and self‑scheduling; within months 75% of pickups now start with online forms. That change has cut costs and time—about $3,500/year in postage, $10,000/year in salaries, plus roughly $10,000/year in time savings from improved communications—while a third of donors self‑schedule and 98% say donating is very easy. Donors confirm date/time online, drivers upload pickup details, tax receipts are emailed within 30 days, and the team plans to add online payments and drop‑off services next.

Habitat for Humanity of Halton Mississauga

Chris Bava

Senior Manager of Logistics