Case Study: Miriam’s Kitchen boosts impact and bottom-line with VolunteerHub

VolunteerHub’s integration with Salesforce Dramatically Impacts Miriam’s Kitchen Bottom-Line

Miriam’s Kitchen is a Washington, D.C. nonprofit that has served people experiencing homelessness for over 37 years, providing about 300 fresh meals a day and recruiting more than 1,300 volunteers annually. As the organization and its programs grew, staff needed a better way to recruit, organize and engage both individual and corporate volunteers, track interactions, and connect volunteer activity to donor relationships to support fundraising and program delivery.

By using VolunteerHub with a Salesforce integration, Miriam’s Kitchen can create volunteer groups, automate communications, track participation, and view holistic supporter data. That combination enabled targeted outreach (including cross-pollinating volunteers and donors), more personalized welcomes for donor-volunteers, time savings for staff, stronger partner engagement, and a demonstrated positive impact on the organization’s bottom line.

Miriam’s Kitchen

Andrea Scallon

Director of Measurement, Evaluation, and Learning