Case Study: Pro Portsmouth, Inc. achieves streamlined volunteer management and cost savings with VolunteerHub

VolunteerHub’s Big Impact on a New Hampshire Nonprofit

Pro Portsmouth, an event-focused nonprofit in Portsmouth, New Hampshire, relies on hundreds of volunteers each year to run community events like Market Square Day, which draws over 60,000 participants. The organization struggled with time-consuming, costly volunteer outreach—phone banks, direct mailings and manual tracking—that made recruiting and coordinating volunteers inefficient.

By adopting VolunteerHub, a cloud-based volunteer management platform, Pro Portsmouth automated recurring events, centralized volunteer information, and matched volunteers to roles based on skills. The intuitive system reduced mail and phone costs, freed staff time for higher‑value work, improved visibility and accountability, and helped the nonprofit run better events while saving money.

Pro Portsmouth, Inc.

Barbara Massar

Executive Director