Case Study: Meals on Wheels People achieves streamlined volunteer management and boosted recruitment with VolunteerHub

VolunteerHub is an Invaluable Resource for Meals on Wheels People

Meals on Wheels People is a nearly 50‑year‑old nonprofit serving older adults across Multnomah, Washington and Clark counties, delivering about 25,000 meals per week (more than 1 million a year) and relying on roughly 5,600 volunteers who contribute some 4,000 hours weekly. The organization’s volunteer program had been managed manually with spreadsheets, paper sign‑ins and phone calls, lacked a front‑end for self‑registration, produced inconsistent data and needed better integration with its Raiser’s Edge fundraising system.

Meals on Wheels People selected VolunteerHub for its branded front‑end, self‑scheduling, group sign‑up and communication features plus Raiser’s Edge integration. The platform streamlined registration and orientation, improved data consistency and volunteer retention, increased opportunity fulfillment month‑over‑month, delivered cost and time savings, and has provided reliable implementation and ongoing support.

Meals on Wheels People

Catie Ellis

Manager of Human Resources & Volunteer Services