Case Study: Atlanta Community Food Bank boosts volunteer retention and streamlines recruitment with VolunteerHub

VolunteerHub is a Game Changer for Atlanta Food Bank

Atlanta Community Food Bank, a Feeding America member that distributes nearly 72 million pounds of food annually across metro Atlanta and North Georgia, relied on more than 30,000 volunteers but struggled with outdated volunteer management tools. The organization needed self-registration, better recruitment and retention workflows, automated reporting, reliable communication, and integration with Raiser’s Edge to support complex programs and respond quickly in crises like COVID-19.

By implementing VolunteerHub, the Food Bank gained campaign pages, volunteer scheduling, event customization, robust reporting, CRM integration, and email/SMS notifications. The platform streamlined recruitment and tracking, improved volunteer retention and program reporting, and gave staff a cleaner admin interface and strong vendor support—freeing the team to optimize programs and better serve the community.

Atlanta Community Food Bank

Jonathan James

Volunteer Program Manager