Case Study: Special Olympics Missouri achieves streamlined volunteer management and 80% faster event preparation with VolunteerHub

Special Olympics Missouri - Customer Case Study

Special Olympics Missouri, a state program serving 15,000 athletes, was struggling to manage more than 800 volunteers per state event using Excel spreadsheets and limited online tools. Event preparation required roughly 36 hours of printing and data cleanup, communications were manual and impersonal, and on-site registration was chaotic—creating a need for a faster, more efficient, and more personal volunteer management solution.

By adopting VolunteerHub, the organization centralized communications, introduced kiosk-based, paperless check-in, and integrated volunteer data with The Raiser’s Edge. Event prep time fell to 5–6 hours, check-in lines disappeared, volunteer data entry became faster and more accurate, and staff regained hours to focus on relationship-building and programs—allowing Special Olympics Missouri to better serve athletes and expand their community impact.

Special Olympics Missouri

Austin Rippeto

Training Coordinator