Case Study: Habitat for Humanity achieves faster, easier volunteer coordination for home-building with VolunteerHub

Habitat for Humanity - Customer Case Study

Habitat for Humanity affiliates—responsible for coordinating volunteer teams that build homes in thousands of communities—faced a time-consuming, error-prone process of hand‑keying schedules, taking many phone calls, and coping with unpredictable walk‑ons that left sites either over- or understaffed. Local affiliates in San Francisco, the East Bay and Denver found scheduling and record-keeping especially difficult as projects and volunteer numbers grew.

They adopted VolunteerHub, a hosted web‑based scheduling system that gives volunteers 24/7 sign-up and rescheduling, automated confirmations and reminders, group management, and hour tracking. The result: dramatically less administrative work and fewer office calls, faster and higher volunteer registration (sites posting regular build days now see dozens of sign-ups per day), better control of on‑site numbers, and more accurate records across multiple projects.

Habitat for Humanity