Case Study: Habitat for Humanity Peninsula & Greater Williamsburg achieves streamlined volunteer management and automated check-in with VolunteerHub

Habitat for Humanity Affiliate Recommends VolunteerHub Without Hesitation

Habitat for Humanity Peninsula and Greater Williamsburg, which has impacted over 500 families through home builds, repairs and two ReStore locations, faced the complex task of recruiting and managing thousands of volunteers each year—a challenge made more difficult by COVID-19 safety protocols. Mimi Mitchell, Director of Volunteer Engagement, needed a way to schedule, preregister, collect waivers, enforce safety measures and access volunteer data remotely while coordinating corporate groups and recurring opportunities.

They rely on VolunteerHub to meet those needs: the team expanded its use of the platform to create landing pages, filter volunteers by organization, use a recurrence master to eliminate redundancy, and deploy COVID-specific waivers. After upgrading to Kiosk and OnSite for automated check-in and leveraging reporting and mobile access, Habitat streamlined scheduling and check-ins, improved safety compliance and data access, and now recommends VolunteerHub without hesitation.

Habitat for Humanity

Mimi Mitchell

Director of Community/Volunteer Engagement