Case Study: Girls Inc. of Orange County achieves increased donor conversion rate with VolunteerHub

Girls Inc. Increases Donor Conversion Rate by Using VolunteerHub’s eTapestry Integration

Girls Inc. of Orange County, a 65-year-old affiliate serving more than 4,000 girls annually and managing about 600 volunteers, needed a better way to track volunteer activity and link that engagement to fundraising. Prior to adopting a system, the team relied on paper logs and Excel, which made reporting slow, error-prone, and limited their ability to measure impact or identify overlaps between volunteers and donors.

They implemented VolunteerHub with Blackbaud’s eTapestry integration to centralize volunteer data, streamline communications and registration, and connect volunteer and donor records. The integration revealed relationships and cross-pollination opportunities, enabled on-demand reporting, sped up volunteer outreach, and saved substantial staff time and resources — improving donor conversion and helping the organization better measure and expand its program impact.

Girls Inc. of Orange County

Stephanie Mendoza

Volunteer Services Manager