Case Study: Birmingham Botanical Gardens saves hundreds of hours and unifies volunteer and donor data with VolunteerHub

Friends of Birmingham Botanical Gardens Save Hundreds of Hours a Year with VolunteerHub’s Altru Integration

Friends of Birmingham Botanical Gardens, a 67.5-acre public garden supported by the nonprofit Friends of Birmingham Botanical Gardens, relies on roughly 1,600–1,700 volunteers annually but struggled with time-consuming manual data entry and siloed volunteer, member, and donor records. The organization needed a solution that would integrate with the Blackbaud Altru CRM it already used to create transparency and actionable insights across supporters.

By implementing VolunteerHub with native Altru integration, the Gardens eliminated hundreds of hours of manual data entry, bridged member/donor/volunteer data, and gained reporting and analytics to inform outreach and cross-promotion. Additional VolunteerHub features—personalized communication, volunteer self-registration, user groups, reporting, and kiosk—streamlined recruitment and management, improving operational efficiency and support for the organization’s mission.

Birmingham Botanical Gardens

Alice Thompson Moore

Volunteer Coordinator for Friends