Case Study: Freestore Foodbank streamlines volunteer management for 12,000+ volunteers with VolunteerHub

Freestore Foodbank manages 12,000 volunteers with VolunteerHub

Freestore Foodbank, one of the largest emergency food and service providers in the Ohio-Kentucky-Indiana tri-state area, faced significant challenges in managing its vast volunteer program. Prior to implementing VolunteerHub, the organization relied on paper-based systems and a cumbersome free management tool, making it extremely difficult to verify hours, track groups, and capture accurate data for grants as they grew. This lack of a true volunteer management system hindered their oversight of thousands of volunteers.

By adopting VolunteerHub's service, Freestore Foodbank gained an efficient and reliable solution for volunteer management. The platform provided simple and accurate reporting, automated reminder and thank-you emails to reduce no-shows and gather feedback, and tools for mass communication. As a result, Freestore Foodbank can now effectively manage over 12,000 volunteers annually, which supports their operation that provided 47.2 million meals to the community. VolunteerHub has become an indispensable tool for their day-to-day operations at scale.

Freestore Foodbank