Case Study: City Rescue Mission achieves streamlined volunteer management and more time to build relationships with VolunteerHub

City Rescue Mission to serve the homeless and near homeless with help, hope, and healing

City Rescue Mission is a faith-based nonprofit in Oklahoma City that serves the homeless and near-homeless through meals, shelter, and recovery programs, working with hundreds of clients daily and thousands of volunteers. They struggled with an outdated volunteer management process that made communication and scheduling tedious and consumed staff time that could be better spent building relationships with clients and volunteers.

By implementing VolunteerHub, City Rescue Mission moved opportunities online with self-registration, event scheduling, reporting, and automated email/text notifications, streamlining recruitment, retention, and data analysis. The change freed coordinators to focus on relationship-building, improved communications and volunteer engagement, and helped the organization better match volunteers to needs and grow its impact.

City Rescue Mission

Kristen Hopkins

Volunteer Coordinator