Case Study: City and County of Broomfield streamlines volunteer management with VolunteerHub

City and County of Broomfield cuts volunteer onboarding from 2 months to under 5 days with VolunteerHub

The City and County of Broomfield, a municipality serving 75,000 residents, faced significant challenges in managing its volunteer program. With nearly 1,000 volunteers serving across more than 120 different roles, their previous manual processes were inefficient and struggled with the scale and complexity of operations across multiple departments.

By implementing VolunteerHub, the city centralized and automated its volunteer management. The solution streamlined the entire onboarding process, cutting it down from two months to under five days for some departments. VolunteerHub's automation for workflows, reminders, and waivers saved staff time, improved accuracy, and prevented volunteers from falling through the cracks. The vendor's platform also greatly improved the volunteer experience by making it easy to sign up and manage schedules.

City and County of Broomfield