Case Study: SharkNinja achieves reliable smart vacuum performance with VOLO Global

SharkNinja boosts crash-free sessions to 99.7% with VOLO Global

SharkNinja, a global leader in home innovation, faced significant challenges with its SharkClean robot vacuum app. The application suffered from unreliable device pairing, unstable mapping, and conflicts when multiple users tried to control the same vacuum. These performance issues threatened customer trust and the company's global product launch schedule. SharkNinja partnered with VOLO to rebuild the mobile experience and establish a stable technical foundation.

VOLO rebuilt the SharkClean app from the ground up with a modern mobile architecture, focusing on scalable connectivity and real-time IoT data handling. The solution delivered unified device syncing, reliable multi-user controls, and integrated Ayla Cloud services. As a result, VOLO helped SharkNinja achieve a 99.7% crash-free session rate, a 54% reduction in app-related support tickets, and a 29% improvement in first-time pairing success, restoring customer confidence and enabling a successful global launch.

SharkNinja