Case Study: CSX builds community trust with VOLO Events Agency’s large event tent production

CSX hosts 2,000-person Ohio event with VOLO Events Agency

The customer, CSX, faced a significant community relations challenge after opening a new $175 million intermodal railway terminal in rural Ohio. Despite investing in environmentally friendly technology, local residents were concerned about potential noise and pollution disrupting their community. To build trust and transparency, CSX needed to host an open house event but lacked any suitable indoor facilities on site, presenting a major logistical hurdle for vendor VOLO Events Agency.

VOLO Events Agency solved this by erecting a large ClearSpan event tent to accommodate 2,000 attendees, complete with climate control, flooring, and amenities to create a comfortable environment for dialogue. Outdoor bleachers were also set up to view demonstrations of the terminal's quiet, electric cranes. The solution implemented by VOLO successfully allowed CSX to demonstrate that all concerns were unfounded in a single afternoon, achieving an impressive 180% ROI on the event.

CSX