Case Study: Telephones Online achieves doubled monthly revenues with Volo Commerce

Telephones Online - Customer Case Study

Telephones Online, a UK electronics retailer trading in discounted telecoms and technology products since 1998, needed a better way to manage multichannel selling. Before working with Volo Commerce, order processing and stock handling were manual, with separate stock areas for website, eBay, and Amazon sales, making it difficult to scale across channels.

Volo Commerce implemented a multichannel solution that let Telephones Online store stock in pallet racking and allocate orders from any channel to the right inventory location. With Volo Vision and Volo Vibe providing reporting and sales snapshots, the business improved margin control, cleared slow-moving stock more effectively, and doubled average monthly online revenue from about £175K to £350K. The company also gained greater resilience through a balanced mix of sales across Amazon, eBay, and its own website.

Telephones Online

Mike Rentz

Managing Director