Case Study: Board Basement achieves $1.5M annual revenue with Volo Commerce

Board Basement - Customer Case Study

The Board Basement, a UK-based online retailer of winter sports equipment, faced challenges with operational inefficiency as it grew. The company, which started on eBay, struggled to seamlessly integrate its website with its worldwide eBay and Amazon storefronts, creating a significant manual workload for its small team. To overcome this, they turned to the vendor Volo Commerce for its ecommerce platform and integration services.

By implementing the Volo system, The Board Basement achieved full integration across all its sales channels, including its web shop, eBay, Amazon, and a new physical store. Volo provided tools like a specialized packing screen that saved a huge amount of time and an ePOS system for in-person sales. This solution was central to the business scaling efficiently, helping it grow from an initial $5,000 investment to a remarkable $1.5 million annual turnover.

Board Basement

Stuart Tait

Co-founder and Director