Case Study: CN Centre improves service and reporting with Volanté Enterprise POS

Volanté Enterprise™ Software Keeps Things Moving

CN Centre, an arena and convention centre, required a modern and reliable POS system to replace its antiquated one, which was causing service interruptions and a negative customer experience. They faced challenges with network infrastructure, data synchronization, and linking their many concession outlets. They selected the Volanté Enterprise POS from Volanté Systems for its reputation and advanced capabilities.

Volanté Systems installed twenty-one fixed terminals and six mobile tablets throughout the facility's food and beverage operations. The solution provided accurate real-time reporting, reduced shrinkage, and allowed each concession to be run as a separate profit center. Staff productivity and customer service improved dramatically, especially with the wireless handhelds that sent orders directly to the bar and kitchen, significantly increasing the speed of service.

CN Center

Brit Mckenna

Operations Manager