VOISO
12 Case Studies
A VOISO Case Study
Weblio Philippines, a provider of home-based tutoring services, faced significant inefficiency in manually contacting its network of over 2,000 tutors daily. The process of scheduling lessons and sharing updates took 2-3 hours to reach roughly 1,000 tutors, hindering productivity and scalability. To overcome this challenge, they turned to VOISO for a solution.
VOISO implemented its AI-powered dialer with Answering Machine Detection to automate the calling process. This allowed Weblio to contact all 1,000 tutors in just one hour instead of several. The solution provided detailed campaign analytics for continuous improvement and ensured business continuity during disruptions. The measurable impact was a dramatic increase in operational efficiency, reclaimed agent time for higher-value conversations, and reinforced service quality for the company.