Case Study: AltimaCRM achieves compliant global voice outreach with Voiso

AltimaCRM expands compliant brokerage voice with Voiso

AltimaCRM, a fintech CRM provider for brokerages, faced the challenge of embedding robust global voice communication into its platform to meet the high-frequency, compliance-heavy needs of its Forex and CFD trading clients. Building this infrastructure in-house was not feasible, leaving clients to use disjointed external tools which created support burdens and compliance risks for AltimaCRM. They partnered with VOISO to integrate a seamless voice solution.

VOISO implemented its global voice infrastructure directly into the AltimaCRM platform, providing embedded real-time voice, AI-powered dialers, omnichannel support, and built-in compliance tracking. This solution enabled AltimaCRM's clients to conduct faster outreach and maintain stronger compliance records. As a result of the partnership, AltimaCRM reported significant revenue growth, new client acquisition, a broader product scope, and an expanded geographic reach.

AltimaCRM