Case Study: Straker Translations achieves truly global communications and 29% cost savings with VoIPstudio

Translation company achieves truly global communications

Straker Translations, a global human-translation company headquartered in New Zealand with production centres in Auckland, Barcelona and Denver, was unable to forward incoming calls to mobile phones outside the US and Canada using its previous VoIP provider and repeatedly saw issues go unresolved. Seeking a more flexible telecoms solution, the company evaluated and tested VoIPstudio's cloud VoIP service.

VoIPstudio was deployed after a successful trial and rolled out to more than fifty users, providing reliable international call forwarding, useful call-volume reporting for staffing and responsive technical support. The move to VoIPstudio resolved Straker Translations' international routing problems, improved operational planning and cut telecom costs by around 29%.

Straker Translations

Merryn Straker

Chief Production Officer