Case Study: Dun & Bradstreet achieves greater data accuracy and faster validation with VoiceSage

Dun & Bradstreet - Customer Case Study

Dun & Bradstreet, which maintains a vast global database of business information, needed a more efficient way to continuously validate millions of contact numbers and keep its records accurate. Its previous internal process could not handle the required volume effectively, leading to inefficiencies and a risk of invalid data.

VoiceSage provided a fully managed interactive voice messaging solution to verify phone numbers at scale. VoiceSage now processes millions of calls annually for Dun & Bradstreet, delivers reports on valid and invalid numbers within about a week, reduces costs through flexible scaling, and helped improve data accuracy and database integrity, including addressing a previously identified 9% rate of invalid telephone details.

Dun & Bradstreet

Taras Vynntyskyy

Vendor Manager