Case Study: Sunrise Toyota saves time and boosts productivity with Voicent appointment reminder software

Sunrise Toyota using Appointment Reminder Software to Save Time & Increase Productivity

Sunrise Toyota, a busy Long Island auto dealership serving 100 to 150 cars a day, needed a better way to confirm next-day appointments. Nicole was spending hours each day on repetitive phone calls, leaving little time for other work, customer satisfaction, or sales, so the team looked to Voicent for help with appointment reminder software.

Voicent provided Auto Reminder, which automatically calls customers with a recorded reminder, collects touch-tone confirmations, and can transfer callers to reschedule if needed. The system reduced no-shows, saved Nicole hours each day, and took only a few minutes to set up, allowing Sunrise Toyota to spend more time fixing cars instead of rescheduling appointments.

Sunrise Toyota

Nicole P.

Sunrise Toyota