Case Study: City of Hollywood reduces illegal street sign violations with Voicent Auto Dialer

City of Hollywood, Florida Illegal Street Sign Removal

The City of Hollywood, Florida turned to Voicent to help address a growing problem with illegal “snipe” signs placed near freeway entrances, exits, and busy street locations. These signs were repeatedly reappearing after removal, creating safety risks for drivers and frustration for residents and city staff.

Voicent’s Auto Dialer (Broadcast By Phone) was used to automatically call the phone numbers printed on the illegal signs and notify the sign owners that their signs were posted illegally and that fines had to be paid at the county office. The system improved productivity, matched or outperformed live agents, and gave the city a more efficient way to enforce sign regulations, though no specific numeric results were provided.

City of Hollywood