Case Study: The U.S. Coast Guard Auxiliary improves virtual communications with VoiceNation

The U.S. Coast Guard Auxiliary - Customer Case Study

The U.S. Coast Guard Auxiliary needed a flexible way to manage public-facing phone numbers without tying them to a specific building or individual, since contact information changed with annual officer turnover and could quickly become outdated. They turned to VoiceNation for virtual telephony services to keep their communications current and easier to manage.

VoiceNation provided a virtual PBX/virtual phone number solution that let the Coast Guard Auxiliary change greetings, settings, and uses as needed while passing the same number from one administration to the next. This eliminated the need to reprint materials each year, reduced hassle, and helped improve government efficiency while cutting telecommunications costs.

The U.S. Coast Guard Auxiliary