Case Study: Tatum protects critical communications and avoids fines with VoiceNation

Tatum - Customer Case Study

Tatum, a large and fast-growing executive services firm, needed to close a critical gap in a client’s business continuity plan for phone and fax communications. The client operated in a regulated pharmaceutical and medical research environment where inbound calls and faxes had to be received and handled quickly, and Tatum turned to VoiceNation for a dependable disaster recovery solution.

VoiceNation deployed its NextPBX hosted PBX platform, emulating the client’s existing office system and enabling immediate failover for calls and faxes. The solution was implemented in about 24 hours and successfully routed voicemail and fax messages during an outage, helping Tatum’s client avoid an estimated $7,500 in potential fines while strengthening confidence in the company’s continuity planning.

Tatum

Joe Ford

Partner