Case Study: a Global Tier 1 Investment Bank streamlines AI design reviews with Voiceflow

Global Tier 1 Investment Bank cuts design review time with Voiceflow, enabling 25-30 stakeholders to collaborate

A conversation design team at a global tier 1 investment bank was struggling with an inefficient and manual design review process. Using static tools like Figma and Visio, their reviews required lengthy 90-minute meetings and resulted in tedious rework, which disrupted their project timetables and failed to showcase their work to stakeholders.

By implementing Voiceflow, the team replaced in-person meetings with asynchronous reviews using shareable, high-fidelity prototypes and a collaborative project canvas. This solution from Voiceflow saved significant time, produced more meaningful feedback, and fostered tighter collaboration with developers. The new process elevated the team's standing with senior leaders and is expected to scale to include over 25 stakeholders.