Case Study: Vivo Energy achieves secure, efficient mobile transactions with Vodafone Global Enterprise's M-Pesa solution

Vivo Energy simplifies payments with M-Pesa, Vodafone’s money transfer and payment solution

Vivo Energy, a prominent fuel and lubricant supplier operating Shell-branded stations in Kenya, faced the challenge of making customer payments more secure and efficient. The high handling costs and security risks associated with cash transactions were a significant burden. Partnering with Vodafone Global Enterprise, the company sought a flexible and secure cashless alternative that would be accessible to all of its customers.

Vodafone implemented its M-Pesa mobile money transfer and payment solution across Vivo Energy's network. This provided customers with a secure, instant payment method directly from their mobile phones. The solution minimized the risks of robbery and counterfeiting, improved operational efficiency through more accurate accounting, and increased customer convenience. This led to increased sales and footfall for Vivo Energy, with the company planning to roll out M-Pesa to other countries as a result of its success.

Vivo Energy

Samuel Mbgugua

Card Manager