Case Study: KONE Corporation improves smart elevator maintenance with Vodafone Global Enterprise

KONE's remote monitoring solution improves smart elevator maintenance

KONE Corporation, a global leader in elevators and escalators, needed a mobile voice and data connectivity solution to improve diagnostic capabilities, raise customer service levels, and support growth across international markets. Vodafone Global Enterprise provided the connectivity partner KONE needed, using Vodafone Internet of Things to help enable smarter remote monitoring.

Vodafone Global Enterprise implemented the Vodafone Managed IoT Connectivity Platform to create a global IoT elevator monitoring solution for KONE Corporation. The result was better real-time operational data, improved equipment safety and maintenance service quality, proactive servicing with reduced elevator downtime, faster commissioning through pre-installed and onsite-activated SIMs, and a single global contract instead of multiple separate connectivity agreements.

KONE Corporation

Thomas Hietto

Senior Vice President, Maintenance Service Business