Vodafone Global Enterprise
78 Case Studies
A Vodafone Global Enterprise Case Study
Hire A Hubby, a property maintenance franchise, faced the challenge of ensuring it never missed a customer call in a highly competitive market where speed of response is vital. To capture every potential sale and build customer loyalty, they needed a solution that could route calls efficiently at any time. They partnered with Vodafone Global Enterprise to implement the Vodafone One Net Business service.
Vodafone's solution ensured all incoming calls were answered or automatically redirected within 20 seconds, often to the director's mobile, guaranteeing no missed enquiries. This provided total flexibility for staff to work from any location. The results included capturing new business opportunities around the clock and seamlessly passing leads to franchisees, providing an ideal platform for the company's growth plans.
Gerry Fundell
Director