Case Study: eGate Solutions improves global passenger experience with Vodafone IoT

eGate improves global passenger experience with Vodafone IoT

eGate Solutions, a leading provider of passenger service planning and fulfilment solutions for the airline and railway industries, faced the challenge of helping its airline clients improve the on-board experience and increase ancillary revenues in a highly competitive, low-margin industry. They needed a global communications solution to securely and immediately collect and transmit point-of-sale and logistics data from planes as soon as they landed to enable better, faster planning. To solve this, they partnered with vendor Vodafone Global Enterprise.

Vodafone implemented its Managed IoT Connectivity Platform, providing eGate with a stable, secure global network and, most importantly, the ability to manage and monitor its connected devices with a new level of control. The solution delivers immediate breakdowns of in-flight data to suppliers as soon as a plane lands, giving them a live view to better plan for upcoming flights. This allows airlines to create a more meaningful passenger experience and has a clear, positive impact on their revenues, providing eGate with a significant strategic advantage.

eGate Solutions

Simon de Montfort Walker

President and Managing Director