Case Study: DevelopmentWA improves organisation-wide communications with Vocus Unified Communications

DevelopmentWA modernizes 300 handsets with Vocus Unified Communications

DevelopmentWA, the Western Australian Government's land and property development agency, faced challenges with an outdated and costly Siemens PABX telephony system. As the organization expanded to multiple offices, they required a scalable solution with a flexible cost model, simple management, and enhanced features to improve communication efficiency. They partnered with Vocus to implement a modern telephony system.

Vocus provided its Unified Communications solution, which included an integrated IP telephony system with state-of-the-art handsets across all offices. The implementation enabled centralized call management and receptionist functionality from a single location. The Vocus project team ensured a smooth and efficient transition, porting nearly 300 numbers over a single night. The new system provided DevelopmentWA with advanced features that significantly improved their working environment without additional cost, solidifying a strong partnership with Vocus.

DevelopmentWA