Case Study: Amnesty International Australia achieves a more agile, scalable workplace with Vocus

Amnesty International Australia cuts infrastructure support tickets to 1 with Vocus

Amnesty International Australia, a not-for-profit human rights organization, needed to modernize its workplace and move to a value-first digital ICT model to meet stakeholder demands while operating on a constrained budget. They partnered with Vocus to implement enterprise-grade network, internet, and voice services to support this transformation.

Vocus provided a solution centered on cloud-based technologies and reliable connectivity, enabling Amnesty to scale quickly and support flexible working arrangements. The results included significant cost savings, increased employee engagement and user adoption, and a dramatic reduction in IT support tickets, freeing the team to focus on value-adding tasks like data analysis.

Amnesty International Australia