Vocalls

Vocalls a technology company based in Prague, Czech Republic, providing medium business - and enterprise clients with a cutting-edge voice automation platform based on artificial intelligence. The platform facilitates to create all kinds of virtual assistants representing a Chat or VoiceBot. With the emphasis on great user experience, Vocalls virtual assistants are easy to create, deploy and maintain. VOCALLS has an extensive knowledge of speech recognition, natural language processing and telephony. Customers and partners value our dedicated team of experts, providing guidance and support during the entire process of virtual assistant creation and deployment. The platform is available on-premises, in the Cloud or as a hybrid solution.

Case Studies

Showing 4 Vocalls Customer Success Stories

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Virtual Assistant in the AAA AUTO Customer Center. 20,000 calls handled by a voicebot in 14 days

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Voicebot replaces IVR in ČSOB’s Customer Service Center handling 200,000 calls/month

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Voicebot increases call capacity and debt collection success rate. Call automation and debt collection by a virtual assistant

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Virtual Telephone Agent for Roadside Assistance. Voicebot handles routine calls

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