Case Study: No Kidding achieves 357% appointment conversion increase and streamlined volunteer & donor management with VobeSoft's Vobe CRM

No Kidding - Customer Case Study

No Kidding faced the challenge of keeping an overview of its business processes and more effectively reaching potential volunteers, donators and social partners. VobeSoft stepped in with Vobe CRM (configured via Vobe Custom) and the Forms module to replace manual, fragmented workflows and centralize volunteer and donor intake, task management and agenda items.

VobeSoft implemented a tailored Vobe CRM solution—using online forms for signups, custom workflows for volunteer evaluation, direct-debit handling for donators, and task/agenda tracking—creating a single back-office ecosystem. The result: processes run independently 24/7, operations are more efficient and No Kidding saved time and money, with reported metrics of 190% process optimization and a 357% increase in appointment conversion.

No Kidding

Friso van der Wal

Founder