Case Study: Geardropper boosts efficiency and converts more deals with VobeSoft CRM

How a travel agency got grip on business operations, resulting in optimal service by working in a more effective and structured way

Geardropper, a company that creates camping experiences and events, needed a unified, mobile-ready system to manage sales, suppliers, projects and customer service across its travel-operations business. To centralize workflows and improve conversion and productivity, Geardropper chose VobeSoft and implemented the Vobe CRM platform (Pipelines, Helpdesk and Forms).

VobeSoft fully custom-configured Vobe CRM for Geardropper, automating opportunity pipelines, supplier qualification and supply/demand handling, linking projects and tasks to suppliers and customers, and consolidating email, WhatsApp, social and calls into a helpdesk with a 360° ticket view. The VobeSoft solution enabled automated follow-ups, smarter reporting and better operational coordination—helping Geardropper convert more deals, increase productivity and save costs; the rollout also delivered 3 VobeSoft blueprints and saved 3 trees on paper.

Geardropper

Bas Sonnevelt

Founder & Director