VoApps
5 Case Studies
Case Study: Finance System, Inc. doubles collections revenue with VoApps DirectDrop Voicemail Service
A VoApps Case Study
Medical Collections Agency Doubles Revenue with VoApps
Finance System, Inc., a medical collections agency, sought to improve its debt collection rate by contacting more payers efficiently. Its agents were spending too much time on manual dialing. The company needed a way to increase call-backs and overall revenue, leading them to the VoApps DirectDrop Voicemail Service.
VoApps implemented its DirectDrop solution, which delivers compliant voicemails directly to payers without dialing their phones. This freed up agents to handle inbound calls. As a result, Finance System experienced a 400% increase in inbound calls and doubled its collections revenue.
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Finance System, Inc.
Chris Coleman
SVP & Chief Strategy Officer