Case Study: FEDChex boosts collections revenue and compliance with VoApps DirectDrop Voicemail

Collection Agency’s Revenue Skyrockets with VoApps DirectDrop Voicemail

FEDChex, a provider of depository, treasury, and risk management solutions, faced a challenge in boosting its collections revenue while adhering to strict regulatory compliance. The company lacked the resources to manually contact its vast number of mobile leads and was leaving potential revenue untouched. To address this, they sought a solution from VoApps.

VoApps implemented its DirectDrop Voicemail service, which delivers compliant messages directly to voicemail platforms without dialing the mobile phone. This solution allowed FEDChex to reach tens of thousands of payers each month. The results were a 16% callback rate and a massive 44x return on investment, causing collections revenue to soar and the solution to pay for itself dozens of times over.

FEDChex