Case Study: Lakeridge Health Network achieves secure BYOD, streamlined remote access and improved patient privacy with VMware Horizon and vSphere

Lakeridge Health Network Implements BYOD and Remote Access, Advances On Its Goal to Be the Safest Hospital in Ontario

Lakeridge Health, a major community hospital network serving over 600,000 residents in Durham Region, Ontario, faced an aging IT estate after a multi-year capital freeze: roughly 70% of equipment was past end-of-life, clinicians were frustrated by high barriers to system use, remote access was slow and costly, and generic logins created patient privacy and compliance risks. The organization also needed to refresh hardware supporting its Meditech clinical system and put a disaster-recovery plan in place to support its goal of becoming the safest hospital in Ontario.

Lakeridge implemented VMware Horizon (View) to enable BYOD and streamlined remote access, added tap-and-go single sign-on for clinicians, and virtualized the data center with VMware vSphere to modernize Meditech hardware. The rollout now serves more than 600 users, has 80% of the datacenter virtualized, delivered a ~30% boost in data-center performance, saved hundreds of thousands of dollars (CAD) in hardware costs, and improved clinician satisfaction, patient privacy, and overall hospital safety.

Lakeridge Health Network

Colin Stairs

CIO and Chief Privacy Office