Case Study: Immedion accelerates service delivery and enables client self-service with VMware vCloud Director

Immedion Accelerates Service Delivery And Enables Client Self-service With Vcloud Director

Immedion, a data center and IaaS provider operating seven facilities across the Southeast and Midwest, needed to accelerate customer onboarding and provisioning while providing secure multi-tenancy, self-service access, and single-pane visibility. Their manual VM provisioning process took up to five days, and they could not give customers direct access to vCenter or ESX hosts, creating operational bottlenecks and limiting customer control and visibility.

Immedion deployed VMware vCloud Director to automate provisioning and deliver a self-service, multi-tenant portal. The result: servers configured in seconds, VMs deployed in minutes, new environments built in under five minutes, and an over 80% reduction in day-to-day operational activities—freeing teams, enabling faster onboarding, monetizing new services, and maintaining secure resource isolation for continued growth.

Immedion

Brad Alexander

Senior Director of Cloud and Managed Services