Case Study: Fortune 100 Software Company cuts alarm storms 95% and improves network availability with VMware Smart Assurance

Fortune 100 Software Company Simplifies Operations for Vast Global Network

A Fortune 100 software company supporting more than 1 billion users and 100,000 employees struggled to maintain nonstop availability across a sprawling infrastructure—tens of thousands of network nodes, 1M+ ports and 100,000+ servers. “Alert storms” of hundreds of thousands of alarms made it hard to find real problems and limited the IT team’s ability to plan capacity and utilization.

By deploying VMware Smart Assurance (integrated with Microsoft System Center), the company automated fault management, root-cause analysis and topology discovery while consolidating analytics and reporting. The solution cut alarm volume by 95%, accelerated problem identification, saved hundreds of personnel hours, and delivered the visibility and trend data needed for smarter capacity planning and investment decisions.