Case Study: Region Västra Götaland achieves 75% faster access to patient records and 10 extra care-hours per month with VMware

Digital workspace platform enables healthcare staff to focus on their patients

Region Västra Götaland (VGR), the county council serving roughly 17% of Sweden with 55,000 employees, faced a major IT challenge: slow, complex end‑user systems that left clinical staff waiting up to 45 minutes a day to log in or switch workstations, undermining care quality and contributing to staff turnover.

Partnering with VMware, VGR deployed a digital workspace with single‑sign‑on and virtual desktops, achieving 75% faster access to patient records, 60% faster session switching and a tap‑and‑go single login. The rollout earned a 94% user approval rating, freed about 10 hours per clinician per month (projected to 350,000 care hours monthly when fully rolled out) and allowed staff to spend more time on patient care.

Region Västra Götaland

Peter Lindh

Head of ICT