Case Study: City of Pitt Meadows achieves full server recovery in minutes and 3-hour backups with VMware

City of Pitt Meadows Implements Disaster Recovery Strategy with Help from Local Systems Integrator Sudden Technologies

The City of Pitt Meadows, a public-sector municipality in British Columbia, faced aging physical servers and a limited disaster recovery posture that left backups and full restores taking days or weeks. With IT hardware near end-of-life, the City needed a more flexible, cost‑effective infrastructure and stronger DR capabilities to ensure government functions and citizen services could remain available after an outage.

Working with Sudden Technologies, Pitt Meadows implemented a VMware-based virtual infrastructure (ESXi 4.1, vSphere Client 5.0, Site Recovery Manager 5.0) on a NetApp FAS 2040 SAN, virtualizing 85% of servers in under a year and replicating production data to an offsite DR site. The solution provides snapshots every three hours, SAN mirroring every 15 minutes, automated failover (full process ~90 minutes) and now enables complete server recoveries in minutes rather than days, with critical backups every three hours versus every 24 hours.

City of Pitt Meadows

Martin Brown

Network Services Specialist