Case Study: Bossa Studios improves gamers' experience and cuts false alerts with VMware Tanzu Wavefront

Wavefront Multicloud Observability Helps Bossa Studios Improve Its Gamers’ Experience

Bossa Studios is a London-based independent game developer that shifted from single-player to online multiplayer titles, creating a hybrid environment of on-premises and AWS services (including Kubernetes and Fargate). Their small, integrated DevOps/SRE team runs rapid CI/CD pipelines across microservices written in Java, C#, and Scala, and struggled with an existing monitoring vendor that produced false positives, poor support, opaque pricing, and limited visibility into a dynamic container landscape.

Bossa adopted Wavefront for multicloud observability, benefiting from easy integration, broad SDK and OpenTracing support, and unified dashboards with distributed tracing. The platform reduced noisy alerts through better alert tuning and historical replay, sped up troubleshooting and code iteration, improved visibility into third-party services, and gave the team a more accurate, cost-effective view of their systems so developers can focus on fixing issues and improving the gamer experience.

Bossa Studios

Nick Warr

Head of IT