Case Study: Box achieves real-time observability and faster alerts with VMware Tanzu's Wavefront

Wavefront Aids Box to Simplify Your Work

Box is a cloud content and collaboration platform used by millions and more than 85,000 businesses, including 65% of the Fortune 500. Facing unreliable and costly metric tooling and slow, limited log-based monitoring, Box needed a scalable analytics platform that could monitor its infrastructure and services in real time and alert teams quickly when problems arose.

Box adopted Wavefront, and within four months the whole engineering org—hundreds of engineers—was using it daily. Wavefront quickly added a requested grouping-by-dimension feature, and Box built 40 service dashboards, hundreds of visualizations and 728 alerts; alert setup now takes seconds instead of minutes or hours. The result was improved SLA visibility, faster troubleshooting, better reliability and actionable insights that helped optimize infrastructure and eliminate unnecessary data collection.

Box

Pierre-Alexandre Masse

Engineering Director