Case Study: Masterson Technology Limited achieves 45% faster incident detection and 35% monitoring cost savings with VMware Tanzu (Wavefront)

How a Cloud Msp Wins With Wavefront

Masterson Technology Limited is a Hong Kong–based managed cloud provider that evolved from a Unix solutions firm into a Cloud MSP. To stay a leading provider it needed better, data-driven monitoring to support cloud‑native applications, multi-tenant operations, and a foundation for advanced automation and AI/ML services.

Masterson implemented Wavefront’s cloud-native monitoring and analytics platform, gaining high-performance multi‑tenant metrics, flexible dashboards, and analytics-driven alerts. The move produced faster time-to-insight and wins with new customers, a 45% reduction in mean time to detect and resolve incidents, about a 35% improvement in monitoring costs versus tools piloted, and easier integration with 200+ cloud and infrastructure components.

Masterson Technology Limited

Calvin Lam

Co-founder and CEO