Case Study: Duke Energy enables real-time updates for 1.5M+ customers with VMware Tanzu

Enabling real-time updates for more than 1.5 million customers

Duke Energy, a regulated utility operating in seven states, serves nearly 8 million electric and more than 1.5 million natural gas customers. Facing the need to modernize legacy systems and deliver timely information at scale, the company sought a way to provide real-time updates and meet rising customer expectations.

By partnering with VMware and VMware Tanzu Labs, Duke Energy modernized its platform to increase development speed and operational scale. The solution enabled real-time updates for more than 1.5 million customers, improved responsiveness and customer experience, and delivered the scale and speed leadership cited as just the beginning of their transformation.

Duke Energy

Brian Savoy

Senior Vice President, Business Transformation and Technology