Case Study: AutoZone achieves rapid cloud-native delivery and 99.998% uptime with VMware Tanzu

AutoZone's road to cloud-native computing and empowered developers

AutoZone, a retail leader that treats customer satisfaction as everyone’s responsibility, faced slow, error-prone infrastructure delivery that frustrated developers and delayed projects—requests for “20–200 servers in two weeks” highlighted the gap between needs and capability. The platformOps team set out to enable internal developer teams to build cloud-native applications faster, more securely, and with better developer experience.

They adopted Pivotal Platform and paired it with in-house training and purpose-built tools, decoupling infrastructure from application delivery and creating a dedicated platformOps function. The results: provisioning time fell by 99%, developers save 10+ hours per feature, production uptime reached 99.998%, patch-to-prod averaged under 30 days, and the platform scaled 100x across 500+ services—delivering faster, more stable, secure, and happier developer teams.

AutoZone

Kevin Ponds

Director of SRE and Customer Satisfaction