Case Study: Wesleyan University achieves complete network visibility and faster issue resolution with VMware SD-WAN

Wesleyan University Gets True, Verifiable Network Insight

Wesleyan University, based in Middletown, Connecticut, struggled to understand real end‑user network experience across campus. IT often relied on reports from students and staff because there was no comprehensive view of how devices, applications, and configuration changes affected usability, making it hard to expand services and slow to identify and resolve problems.

By deploying VMware Edge Network Intelligence, which uses AI/ML to baseline performance and pinpoint root causes, the university gained end‑to‑end visibility from endpoints to services. The platform delivered actionable analytics on application and endpoint performance, enabling faster, proactive troubleshooting, reduced repair times, and more reliable support for teaching and learning.

Wesleyan University

Karen Warren

Deputy Chief Information Officer