VMware SD-WAN
74 Case Studies
A VMware SD-WAN Case Study
Suria Strategic Multi Media is a rapidly growing Malaysian mobile phone and business‑solutions distributor with a Kuala Lumpur HQ, six branch offices and five retail outlets. Lacking a dedicated IT team, the company struggled with unreliable public Internet links that provided no QoS, poor visibility into network use, insecure unencrypted traffic, and frequent interruptions that disrupted integration between its cloud billing platform and on‑premise accounting—causing data duplication and lost productivity.
VMware SD‑WAN by VeloCloud was deployed to prioritize mission‑critical traffic, provide full visibility and centralized management, and create an encrypted VPN (AES‑256) without extra branch hardware or staff. The managed SD‑WAN improved Internet performance by about 40%, lifted productivity by roughly 20%, secured traffic end‑to‑end, and delivered cost‑effective, scalable WAN management for future outlets.
Harmon Soon
Head of IT and e-commerce